Rhea9:41
Ship notes for v2 are in the launch canvas 👀
👍 4
Pulse · DMs & Mentions
Direct messages, group DMs and @mentions for your team.
Direct messages handle the conversations that concern only a few people, and @mentions pull the right person into a channel. Flaxxa Pulse has 1:1 and group DMs of up to 8, a Mentions inbox, thread following and in-app and email notifications that respect the channels you mute.
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pulse.flaxxa.com / threads-dms
# general
8 members · everyone's here
Aarav9:43
Nice. I pulled the SLA chart into the deck.
3 replies
- People in a group DM
- Up to 8
- For your mentions
- Inbox
- Any thread
- Follow
- Or snooze a channel
- Mute
01 / 04
Why do people miss the messages meant for them?
DMs that multiply
Start a DM twice and some tools make two conversations, splitting the history.
Mentions lost in the feed
If a mention is just another line in a noisy channel, it gets seen hours later.
Looped out of your own thread
You start a discussion, step away, and return to forty replies you weren't told about.
02 / 04
How do DMs and mentions work in Flaxxa Pulse?
DM one person or a few
Message anyone directly, or start a group DM of up to 8. A DM with someone you've talked to before reopens the same conversation.
Mention to pull someone in
@name reaches one person; @channel and @here reach the channel. Mentions also collect in your Mentions inbox.
Follow what you care about
Follow a thread to hear about every reply, even when nobody mentions you.
Control what reaches you
Notifications arrive in the app and by email; mute or snooze a channel to silence it.
03 / 04
What can you do with DMs and mentions?
1:1 DMs
One conversation per pair of people, never duplicates.
Group DMs
Up to 8 people, with an optional name for the group.
Mentions inbox
Everything you've been pulled into, marked read on click.
@channel and @here
Reach the whole channel when everyone needs to see it.
Thread following
Replies to followed threads notify you without a mention.
Message privately
Open a DM from any message or from the member directory.
Mute and snooze
Silence a channel for good or for a while.
Unread nudges
An email when messages have waited unread for a while.
04 / 04
What do precise notifications change?
The right people
Mentions and follows reach exactly who's needed.
One history per person
DMs stay in one conversation.
Quiet when you need it
Mute what doesn't concern you.
Keep exploring
More Pulse capabilities
Channels & Messaging
Team messaging with public and private channels, one-level threads, reactions, drafts, read state and forwarding, all updated live over WebSockets.
Reminders, Pins & Saved
Set a reminder on any message, pin it to a channel for everyone, or save it for yourself. Reminders arrive in Flaxxa Pulse and by email, once.
Search, Presence & Meetings
Full-text message search limited to what you can see, online presence and typing indicators, a member directory and one-click Google Meet from any chat.
FAQ
DMs & Mentions: common questions
Up to 8, including you. Your plan can set a lower number; for a bigger group, use a private channel.
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