Enquiry spikes
Hundreds of enquiries in admission season, handled from spreadsheets.
Admissions and course teams use Flaxxa CRM to track every enquiry through to enrolment. Enquiries sync in from your course site through the API, each programme gets its own pipeline, follow-ups go out by email and WhatsApp template, and reports show which sources bring students who enrol.
By industry
How teams use CRM.
01 / 03
Hundreds of enquiries in admission season, handled from spreadsheets.
Students choose the institute that answered first.
Ad spend with no idea which channel brings enrolments.
02 / 03
Your course site sends each enquiry through the API, by your own id.
Stages from enquiry to counselling to enrolled.
Email and WhatsApp template steps go out on schedule.
Conversion by source shows where enrolments come from.
03 / 03
Sequences start straight away.
One board per programme.
Budget where enrolments come from.
What you'll use most
A CRM with WhatsApp: send Meta-approved templates in sales sequences from your Flaxxa WAPI number and log inbound WhatsApp messages on the timeline.
A CRM REST API: upsert leads by your own id, bulk upsert with per-row results, idempotent creates, deals, contacts, pipelines and signed webhooks.
Sales pipeline software with drag-and-drop boards, several pipelines, stage win probabilities, rotting deal alerts and automations on every stage change.
Other audiences
A CRM for agencies: track enquiries, a pipeline per service, services as line items, PDF quotes with a web link and automatic follow-up sequences.
A CRM for B2B SaaS: sync sign-ups by your own user id, score them by plan and company, start sequences on qualification and book demos from the deal.

To track every enquiry from first contact to enrolment: who enquired, for which course, from which source, who is following up and what happened last.
Spin up a workspace tailored to education & admissions.
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