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Flaxxa Mails vs Front

A Front alternative for people, not support teams.

Front is a shared inbox and customer communication platform for teams, priced per seat, with rules, analytics, AI add-ons and SMS and chat channels on higher plans. Flaxxa Mails is a unified inbox for one person's Gmail and IMAP accounts, with search, undo send, scheduled send and an API, included in your Flaxxa plan.

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flaxxa.com / product / mails / features

Capabilities

Everything Mails ships with.

◉

Connect your mailboxes

◇

The unified inbox

✦

Search & organise

⌬

Compose & send

◐

Adaptive sync

▣

API, webhooks & Sign

The full feature list→ Start free
Side by side

Flaxxa Mails vs Front, feature by feature.

What Front lists on its own website beside what Flaxxa Mails does. Where their site doesn't say, the table says so.

At a glance

Flaxxa Mails wins outright on 3 of 12 capabilities.

Capability-by-capability below — judge for yourself.

Capability Flaxxa MailsFront
Plans
Free plan
See Flaxxa plansNo; 14-day trial
Pricing model
Part of Flaxxa plansPer seat
What it's for
Your own accounts in one inboxadvantage
Yes
Starter, single channel type
Shared team inbox
—
Yes
Workflow
Rules
—From Starter (up to 10)
Analytics
—
Yes
AI features
—Add-ons; included on Enterprise
Undo send
Up to 60 secondsNot listed
Scheduled sendadvantage
Yes
Not listed
Channels and developers
SMS and chat
—Professional and above
WhatsApp
—Paid add-on
REST API and webhooksadvantage
Yes
Not listed

01 / 02

When does Flaxxa Mails make more sense than Front?

When you need your own mailboxes in one place, not a support queue.

01

Personal accounts

Gmail and IMAP mailboxes in one browser inbox.

02

No per-seat email bill

Mails comes with your Flaxxa plan.

03

Undo and send later

A safety net on every send.

02 / 02

Where is Front the better choice?

Front is a mature platform for teams that answer customers.

  • Shared inboxes for addresses like support@ and sales@.
  • Rules, macros and analytics.
  • SMS, chat and WhatsApp beside email on higher plans.
  • AI features as add-ons or on Enterprise.
FAQ

Flaxxa Mails vs Front: common questions

Frequently asked questions

Only if you don't need a shared inbox. Front is built for teams answering shared addresses, with rules, analytics and omnichannel on higher plans. Flaxxa Mails is a unified inbox for each person's own accounts and has no shared inbox yet.

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