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Mails guide · Updated 5 November 2026

What is a unified inbox, and how does it work?

A unified inbox shows the mail from several email accounts in one list. The app connects to each mailbox, by signing in with the provider or over IMAP, copies new messages in as they arrive, and sends your replies back out through the account each message came to, so you read everything in one place without mixing up addresses.

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Capabilities

Everything Mails ships with.

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Connect your mailboxes

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The unified inbox

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Search & organise

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Compose & send

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Adaptive sync

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API, webhooks & Sign

The full feature list→ Start free

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What does a unified inbox do?

A unified inbox, sometimes called an all-accounts inbox or universal inbox, brings the mail from every account you own into one view. Instead of opening a browser tab per mailbox, you see one list ordered by time, with a marker showing which account each message belongs to.

Nothing moves between your accounts. Each mailbox stays with its provider; the unified inbox is a window onto all of them at once, with search, filters and sending that work across the lot.

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How does a unified inbox connect to each account?

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Sign in with the provider

For Gmail, you grant access with Google sign-in (OAuth). No password is stored; the app reads and sends through Gmail's own API.

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Or connect over IMAP

For most other providers, the app logs in to the IMAP server to read and the SMTP server to send, usually with an app password.

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Sync new mail

The app checks each mailbox on a schedule, copies new messages in and groups replies into conversations.

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Reply from the right address

When you reply, the message goes out through the account it arrived in, so your contacts see the address they wrote to.

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What is the difference between a unified inbox and a shared inbox?

A unified inbox is personal: one person sees all of their own accounts in one place. A shared inbox is for a team: several people work the same address, such as support@ or sales@, with tools to assign a conversation, leave internal notes and avoid replying twice.

Flaxxa Mails is a unified inbox. Shared team inboxes aren't available in it yet; tools such as Front, Missive and Hiver are built for that job.

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What should you look for in a unified inbox?

The providers you use

Check that every account you own can connect, and how: a one-click sign-in or IMAP with an app password.

Search across accounts

One search over every mailbox, including message text, not only subjects.

Per-account sending

Replies from the right address, with a signature per account.

A safety net

Undo send and scheduled send, so a message goes when you mean it to.

How credentials are kept

Passwords and tokens should be encrypted on the server and never shown back to the browser.

Sync limits

How much history is copied in, and how quickly new mail appears.

FAQ

Unified inbox: common questions

Frequently asked questions

No. Your mail stays with each provider. Reading, starring or moving a message in Flaxxa Mails is mirrored back where the provider supports it, and removing an account from Flaxxa Mails doesn't delete mail from the provider.

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