A Gallabox alternative with monthly billing and one customer platform.
Gallabox and Flaxxa WAPI both give teams a WhatsApp shared inbox, broadcasts, flows and payments. Flaxxa WAPI adds monthly billing, WooCommerce cart recovery and ISO 27001, and shares one customer record with Flaxxa's helpdesk, email and other apps.
Capabilities
Everything WAPI ships with.
Shared team inbox
Broadcasts + templates
AI chatbots
WhatsApp Pay
Developer API
Automations
Flaxxa WAPI vs Gallabox, feature by feature.
What Gallabox lists on its own website beside what Flaxxa WAPI does. Where their site doesn't say, the table says so.
At a glance
Flaxxa WAPI wins outright on 6 of 14 capabilities.
Capability-by-capability below — judge for yourself.
| Capability |  | Gallabox |
|---|---|---|
| WhatsApp essentials | ||
Shared team inbox on one number | Yes | Yes |
Bulk broadcasts with approved templates | Yes | Yes |
No-code flow builder | Yes | Yes |
WhatsApp Flows | Yes | Yes |
Click-to-WhatsApp ads | Yes | Yes |
AI chatbot trained on your content | Yes | Yes |
AI voice agents | — | Yes |
| Commerce | ||
Payments in the chat (Razorpay, Stripe, PhonePe, UPI) | Yes | Yes |
Shopifyadvantage | Yes | Paid add-on |
WooCommerce abandoned cart recoveryadvantage Gallabox's docs point WooCommerce cart recovery to a third party (Nov 2026). | Yes | Deprecated |
| Plans and platform | ||
Monthly billingadvantage | Yes | Quarterly or yearly |
Webhooksadvantage | Yes | From the Essential plan |
ISO 27001advantage Gallabox shows a SOC badge (Nov 2026). | Yes | Not shown |
Helpdesk and email on the same customer recordadvantage Gallabox lists WhatsApp, Instagram and web chat, not email or ticketing (Nov 2026). | Yes | Not listed |
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Flaxxa WAPI vs Gallabox: common questions
Flaxxa WAPI offers the WhatsApp tools Gallabox has, such as a shared inbox, broadcasts, flows, payments and Shopify, with monthly billing, WooCommerce cart recovery and a platform where helpdesk and email share the same customer record.
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