Every WhatsApp Business API feature, in one place.
15 capabilities across 4 categories. 13 have a dedicated deep-dive page with mockups, problem framing, and customer outcomes.
Capabilities
Everything WAPI ships with.
Shared team inbox
Broadcasts + templates
AI chatbots
WhatsApp Pay
Developer API
Automations
- Capabilities
- 15
- Categories
- 4
- Deep-dive pages
- 13
- Login and bill with every Flaxxa app
- 1
01 / 04
Messaging
Conversations, broadcasts, and templates — the day-to-day surface area.
5 capabilities
Shared team inbox
Deep diveMulti-agent inbox with automatic assignment, internal notes, labels and the customer's details beside each chat.
Read the Shared Team Inbox deep-dive →Broadcast scheduler
Send to segments that update on their own, with per-recipient personalisation, paced sending and reporting on delivery, read and reply.
Template library
Template builder with headers, variables and buttons, checks before you submit and Meta approval status tracking.
Quick replies + canned responses
Org-wide and per-agent shortcuts with variable substitution and one-click insertion.
Multi-number management
Deep diveRun several WhatsApp numbers from one workspace, up to your plan's limit, with per-number agent access and assignment.
Read the Number Management deep-dive →
02 / 04
Automation
Bots, flows, and triggers — wire WhatsApp into your business logic.
3 capabilities
AI chatbots
Deep diveAnswers from your knowledge base, with a handoff to a human agent when it has no answer.
Read the AI Chatbots deep-dive →Visual flow builder
Flows with questions, buttons, conditions, delays, API requests, payments and handoff steps — no code required.
Trigger library
Keywords, new messages, ad clicks and events from your store or systems start a WhatsApp journey.
03 / 04
Commerce
Catalog, orders and payment links — close the loop in chat.
4 capabilities
WhatsApp catalog
Deep diveSync products from Shopify, WooCommerce, or your own DB. Customers browse and order in the chat.
Read the WhatsApp catalog deep-dive →WhatsApp Pay (UPI + cards)
Deep diveCheckout links from your own Razorpay, Stripe or PhonePe account, sent by a flow that waits for the payment.
Read the WhatsApp Pay deep-dive →Orders in the inbox
Deep diveOrders customers send from the catalog arrive with their conversation.
Read the Shared Team Inbox deep-dive →Cart abandonment recovery
Deep diveRemind shoppers about abandoned carts on WhatsApp with a template and a checkout link.
Read the Abandoned cart recovery deep-dive →
04 / 04
Platform
API, security, and operations — built for procurement.
3 capabilities
REST + webhooks API
A REST API with WAPI-scoped keys, and HMAC-signed webhooks for delivery, read and reply events.
SSO + SCIM
SAML 2.0 SSO with Okta, Azure AD or Google Workspace, and SCIM 2.0 provisioning.
Audit log
An audit trail of agent actions, configuration changes and API calls.
Every feature inherits the platform.
Sign-in, billing, your team, roles and the audit log come from the Flaxxa workspace, so Flaxxa WAPI works alongside the other Flaxxa apps on one account.
Flaxxa WAPI features: common questions
Run a shared inbox for your whole team, send bulk broadcasts with Meta-approved templates, automate journeys with flows and triggers, answer with an AI chatbot, sell from a WhatsApp catalog and collect payments in the chat. Flaxxa WAPI puts all of it in one workspace.
Get started with Flaxxa WAPI
Free plan · No credit card · Cancel anytime