Product sync
Products, prices and photos from Shopify, WooCommerce or your own database.
WAPI · WhatsApp catalog
A WhatsApp catalog customers can shop and order from in the chat.
The WhatsApp catalog in Flaxxa WAPI lets customers browse your products, build a cart and send an order without leaving the chat. Products sync from Shopify, WooCommerce or your own database, and the order can be paid on the spot from a checkout link by UPI, card or wallet.
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flaxxa.com / product / wapi / features
Capabilities
Everything WAPI ships with.
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Shared team inbox
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Broadcasts + templates
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AI chatbots
⌬
WhatsApp Pay
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Developer API
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Automations
The full feature list→ Start free
- From Shopify, WooCommerce or your database
- Sync
- Pay from a link, cards and wallets too
- UPI
- Number for catalog, orders and support
- One
- Arrive with the customer's conversation
- Orders
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Why do businesses need a WhatsApp catalog?
Many customers already ask "do you have this in blue?" on WhatsApp. Answering with photos, prices and a payment link by hand works for ten orders a day, not for a thousand.
A catalog turns those chats into orders: customers browse and choose themselves, and your team only steps in when someone has a question.
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How does a WhatsApp catalog work?
Your products come into Flaxxa WAPI from Shopify, WooCommerce or your own database. Customers open the catalog in WhatsApp, look through products, add them to a cart and send it.
The order arrives with the customer's conversation. Send a checkout link for payment, confirm the order, and keep the customer posted on delivery in the same conversation.
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What can you do with a WhatsApp catalog?
What the WhatsApp catalog gives you.
Cart in the chat
Customers add items and send the order without leaving WhatsApp.
Checkout and payment
UPI, cards and wallets through your own Razorpay, Stripe or PhonePe account.
Order updates
Confirmation and delivery messages go out automatically from store events.
Agents on hand
Questions about a product reach the shared inbox with the cart in view.
Share from broadcasts
Point a broadcast or a click-to-WhatsApp ad straight at products in the catalog.
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What are the benefits of a WhatsApp catalog?
What changes once customers can order in WhatsApp.
- Fewer chats about price and availability, because customers can see it themselves.
- Orders arrive complete, with the cart and the customer's details attached.
- The payment link arrives in the same conversation, so fewer orders stall at checkout.
- One number handles discovery, ordering, payment and support.
Keep exploring
More WAPI capabilities
WhatsApp Pay
Collect payments in WhatsApp with UPI, cards and wallets through your own Razorpay, Stripe or PhonePe account. Flows wait for payment, then carry on.
Shopify
Connect Shopify to WhatsApp: order confirmations and shipping updates, abandoned cart recovery, your catalog in the chat and UPI payments.
Abandoned cart recovery
Recover abandoned carts on WhatsApp: automatic reminders from Shopify and WooCommerce, a checkout link in the chat and UPI payment in one tap.
FAQ
WhatsApp catalog: common questions
A list of your products with photos, prices and descriptions that customers browse inside WhatsApp. They can add items to a cart and send you the order without leaving the chat.
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Spin up a workspace and put WhatsApp catalog through its paces.
Free plan · No credit card · Cancel anytime